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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paul Wolf

July 30, 2026

5  out of  5
rating by Paul Wolf
"Everyone really nice and friendly especially Stacy."
We responded:
"Thank you so much for your wonderful feedback of us here at Charles Giordano’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Charles Giordano’s Insurance Team "
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Tony Jarad

July 23, 2026

5  out of  5
rating by Tony Jarad
"Stacey is great"
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Gaylon Graham

July 10, 2026

5  out of  5
rating by Gaylon Graham
"Joanna was very helpful and gave the kind of customer service experience rarely found today."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Germantown to know that you had such a wonderful experience with us here on State Farm Agent Charles Giordano’s Team."
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Kayla Ramey

July 8, 2026

5  out of  5
rating by Kayla Ramey
"FIRE🔥"
We responded:
"Thank you so much for the 5-stars, Kayla! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Charles Giordano’s Team anytime."
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DAVID TUTOR

July 2, 2026

5  out of  5
rating by DAVID TUTOR
"Helen Roland was great to work with and saved me money."
We responded:
"Thank you for the 5-star review, DAVID! Here on State Farm Agent Charles Giordano’s Team, we are proud to serve our community and appreciate your recognition. "
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Kimberly

June 30, 2026

5  out of  5
rating by Kimberly
"The team at Charles Giordano’s office has always been so helpful and knowledgeable when I call with questions. I am thankful for Stacey’s patience and being a listening ear when I call.
It’s been a pleasure doing business with State Farm for soooooooooo many years."
We responded:
"Wow, thank you for the 5-star review, Kimberly! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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larry malone

June 30, 2026

5  out of  5
rating by larry malone
"Helen is a wonderful person and tremendous agent. She does all she can to get you the best rate and coverage."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Charles Giordano’s Team! We deeply appreciate your kind words here in Germantown . "
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Brian Maher

June 30, 2026

5  out of  5
rating by Brian Maher
"Called for a quote and spoke with Joanna. Was very professional and helpful."
We responded:
"Thank you so much for the 5-stars, Brian! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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twRobert Timmons

June 30, 2026

5  out of  5
rating by twRobert Timmons
"Jessica helps me with my needs rapidly. I have had insurance with this firm for near 20 years"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Kathy Newsom

June 16, 2026

5  out of  5
rating by Kathy Newsom
"I've been a customer for many years and I love that I can still call the local office and pay my bill and talk to a person if i have questions about anything 🙂Everyone has always been super nice and helpful!"
We responded:
"Kathy, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Sten John

June 15, 2026

5  out of  5
rating by Sten John
"Charles Giordano State Farm Agency offers the Best customer service and support to their clients. His team follows up and follow through along with you in get your insurance issues resolved.... At the End of the Day that is what matters... No unhappy Surprises"
We responded:
"Sten, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Charles Giordano’s Team!"
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marie ward

June 15, 2026

5  out of  5
rating by marie ward
"The Best!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Charles Giordano’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Lee Giordano

December 13, 2025

5  out of  5
rating by Lee Giordano
"wonderful team"
We responded:
"Thank you so much for your kind words. We appreciate the 5-star review! Charles Giordano Agency."
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Robert Floyd

November 7, 2025

5  out of  5
rating by Robert Floyd
"The staff at the Germantown location is over the top in treating you as family. Fixed all of my issues on the spot. I got to give Stacey Nelson a special shout out. Amazing services. Thank you."
We responded:
"Thank you so much for taking the time to give us a 5-star review. We appreciate you! Charles Giordano Agency."
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Cheryl Hoskins

October 8, 2025

5  out of  5
rating by Cheryl Hoskins
"Jessica Brewer has been very helpful and patient with me regarding my landlord and my renter's insurance."
We responded:
"Cheryl, it is so wonderful to receive your review of our office. We are so appreciative of you taking the time to say your kind words. Charles Giordano Agency."
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Todd Shown

September 25, 2025

5  out of  5
rating by Todd Shown
"Spoke to Ms. Sherry about a couple of things that I needed some info about. She was very helpful, honest, and went above & beyond in helping me with all of my questions. Always very friendly, and great customer service, overall. Thank you!"
We responded:
"Todd, thank you so much for taking the time to send your kind words! We appreciate it! Thanks, Charles Giordano Agency."
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Wes Arije

September 4, 2025

5  out of  5
rating by Wes Arije
"The excellent service received after a treacherous encounter when my Airconditon was stolen, brought calmness to my displeasure experience.
Sherry consistently helped to navigate the process through the adjuster and gave me exceptional service beyond normal expectations.

Thanks to her and your agency."
We responded:
"We appreciate your feedback regarding your experience with our office. We love hearing great experiences that our customers are having with our service. Thanks, Charles Giordano Agency."
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Jeannifer Millington

August 28, 2025

5  out of  5
rating by Jeannifer Millington
"Always a pleasure to do business with this agency!!"
We responded:
"It's our pleasure to help you! Thank you for your continued business over the many years. Charles Giordano Agency!
"
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vampiro1965

July 30, 2025

5  out of  5
rating by vampiro1965
"Great agent. Staff are very helpful and knowledgeable."
We responded:
"Thank you so much for your review. We appreciate your continued business with our office! Charles Giordano Agency!"
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Laura McKay

July 21, 2025

5  out of  5
rating by Laura McKay
"Wonderful agent!"
We responded:
"Thank you so much for your 5-Star Review! We appreciate you and your kind words! Charles Giordano Agency"
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Lawrence Brake

July 11, 2025

5  out of  5
rating by Lawrence Brake
"Very nice
Been going there for years."
We responded:
"Thank you so much for your 5 Star Review! We appreciate your continued business and kind words. Charles Giordano Agency."
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Jamie Dickson

June 4, 2025

5  out of  5
rating by Jamie Dickson
"One of Charles Giordano’s agents is Sherry Smith. She is the BEST AGENT in the whole world. She’s been with our family for about 50 years thru all the joys & sorrows in her life & ours. She makes you feel like you are the only person that matters when she is with you. You are not just another client - you matter. She sees you. She explores all options finding the best plans that works for you & your needs & doesn’t complain when she has to explain it multiple times. She is a jewel - not only as a person but as my agent. CG is very lucky to have her. I heartily recommend you give her a call!!!"
We responded:
"Jamie Dickson,
Thank you for letting me know how Sherry Smith assists you. Of course, I already know her value, but it is very special to hear from you. You made my day, and I thank you.
Charles Giordano
State Farm Agent "
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Ruthia Johnson

March 24, 2025

5  out of  5
rating by Ruthia Johnson
"My experience was great they knew what I needed for my truck 2024 trailer if you need insurance I suggest talk someone @state farm,"
We responded:
"Thank you so much for you review of our office. We appreciate you as a customer and let us know if you ever need anything. "
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DAROLD MOSS

February 27, 2025

5  out of  5
rating by DAROLD MOSS
"I cannot say enough good things about the service I received from Sherry regarding getting my windshield replaced. I wanted an OEM windshield and was met with resistance. Sherry made numerous phone calls and worked extremely hard to get my request approved. Sherry went above and beyond for me. Thank you!"
We responded:
"Darold, thank you so much for your review. We appreciate the time you took out of your day to acknowledge Sherry. We are very lucky to have her. Sincerely, Jessica Brewer Office Manager Charles Giordano Agency. "
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Sara Smith

November 13, 2024

5  out of  5
rating by Sara Smith
"Great customer service and staff members! Charles has been our insurance agent for several years now, and we wouldn’t trust anyone else with our business!"
We responded:
"Thank you so much Sara for the 5-star review. We appreciate your business so much! "